Report Rental Problems in Writing, Not Just by Phone

A phone call leaves no record. An email or written message creates a timestamp and paper trail. If a repair request is ignored and leads to bigger damage, written evidence protects you legally.

Always follow up verbal conversations with a written summary: "As discussed on the phone today, the bathroom faucet is leaking. Please arrange a repair." This isn't about being difficult — it's about protecting yourself when memory and goodwill aren't enough.