Always Follow Up Verbal Agreements in Writing

Memories are unreliable. Two people can walk out of the same conversation with completely different understandings of what was agreed. A quick follow-up email -- "Just to confirm, we agreed that..." -- takes two minutes and can save you weeks of confusion or conflict later. The written record protects everyone, not just you. Make this a habit and you'll be amazed how many misunderstandings simply stop happening.